سياسة الاستبدال والاسترجاع

Return and Exchange Policy Thank you for shopping at Hair box ksa. We would like to inform you regarding return or exchange at Hair box ksa store. Your satisfaction is our goal. In order to ensure your safety, Hair box ksa does not allow the return or exchange of cosmetic products, care products, and beauty devices. Due to the nature of our products that are for personal use, the exchange or return of the hair extension product is not accepted after it has been received by the customer. We do not have an exchange or return policy, as we believe in the importance of maintaining your safety and the safety of others. Return Policy for Digital Courses According to consumer protection laws and regulations related to digital products, and given the possibility of accessing the content immediately after completing the purchase, all purchases related to electronic courses and digital files are considered final and cannot be canceled, returned, or exchanged after payment is completed. The customer’s purchase constitutes explicit agreement to this policy and confirms that they are aware that the digital content is available for immediate download and cannot be refunded after delivery. In case of a technical malfunction preventing access to the course or opening the file, HAIR BOX KSA commits to providing the necessary technical support to the customer to ensure they can benefit from the provided content. Intellectual Property Rights All rights related to electronic courses, educational materials, and digital content (including but not limited to: videos, files, texts, images, explanations, and plans) are fully owned by HAIR BOX KSA. Copying, republishing, distributing, selling, sharing the content with others, or using it commercially without prior written permission is prohibited. The customer bears full legal responsibility in case of misuse or violation of these terms.